First get handle: https://docs.microsoft.com/en-us/sysinternals/downloads/handle Run handle once without searching for anything, to accept license. Run in a CMD AS ADMIN: handle64.exe > output.txt . Find the file you want. Then scroll up to header to see what proc is taking it.

Sometimes your swap is not large enough

Get firmware from support site. Then update via “C:\Program Files (x86)\Jabra\SDKFirmwareUpdater\JabraFwUpdater.exe”